Question 1

I can't find a bagframe for my bag.

Accepted Answer

Link to our wish form: https://docs.google.com/forms/d/e/1FAIpQLSeB5iPi0yB0tQoj4k5o_hRtBQdcLuAkZ3wBr0TkxBD9EUK0Zw/viewform?usp=publish-editor

Question 2

How durable is a bagframe?

Accepted Answer

A bagframe is very flexible but if you sit on it, it will deform. It's possible to bend it back but it's not easy. We do make it easy to buy replacement parts. And you can buy support nodes that increases the durability of your frame.

Question 3

Can I use my bag with a bagframe inside?

Accepted Answer

Of course.

Question 4

How do I install a BagFrame?

Accepted Answer

Assemble it outside your bag, then squeaze the bottom of the frame as you're inserting it into the opening of the bag, then slowly wiggle the frame in as you remove any impeading fabrics. If your bag is a duffel or sportsbag however, you need to install the bagframe in sub-sections.

Question 5

Can I remove the frame later?

Accepted Answer

Yes.

Question 6

What is your return policy?

Accepted Answer

We value feedback and want our customers to be happy with their products. Send us clear pictures about your problem and we'll try our best to help.

Question 7

What happens if my bagframe breaks?

Accepted Answer

We sell replacement parts cheaply.

Question 8

How can I maximize the wow-factor?

Accepted Answer

You can bend parts of the frame to better achieve the look you're after. You can also tie a small flashlight at the top of the frame to click when light is scarse.

Question 9

What's the purpose of a bagframe?

Accepted Answer

To enhance the look of your bag and make it easier to handle and pack.

Question 10

Who is the bagframe for?

Accepted Answer

End-consumers.

Questions & Answers

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